Protect What Matters with ID TheftSmart
Identity theft can happen when you least expect it—and recovering from it can be stressful, time-consuming, and overwhelming. With ID TheftSmart, Peoples Bank gives you access to tools and expert support to help monitor your personal information, spot potential issues early, and take action if your identity is ever compromised.
Through our partnership with Kroll, a recognized leader in identity theft protection and restoration, ID TheftSmart goes beyond basic monitoring. It combines credit monitoring, identity theft consultation, and restoration support to help you stay informed and better prepared.
If identity theft does occur, a licensed private investigator is assigned to your case to help assess the issue, guide next steps, and work on your behalf through the restoration process.
For just $4.95 per month, ID TheftSmart offers added confidence with support when you need it most.
If you are enrolled in ID TheftSmart and believe you may be a victim of identity theft, assistance is available.
- ID TheftSmart Support: 855‑848‑8803
- Available Monday through Friday, 6 am – 6 pm
- Peoples Bank Fraud Specialist: 815-802-2829
Enroll in ID TheftSmart Existing Member Login
*ID TheftSmart is not FDIC insured.
What Is Identity Theft?
Identity theft occurs when someone uses your personal information—such as your Social Security number, driver’s license number, credit card number, or bank account information—without your permission.
An identity thief may use that information to:
- Open new accounts
- Apply for credit
- Obtain services
- Make unauthorized purchases
- Commit fraud in your name
Because identity theft can affect many parts of your financial life, having access to the right support can make a difficult situation easier to manage.
What Does ID TheftSmart Include?
ID TheftSmart is designed to do more than send alerts. It provides monitoring, guidance, and restoration support to help you respond with confidence if a problem arises.
Credit Monitoring with Consultation and Restoration
ID TheftSmart includes Single Bureau Credit Monitoring through Experian to help you stay aware of important changes to your credit file.
Monitoring may include alerts for:
- New accounts opened
- Payment delinquency
- Credit inquiries
- Public record changes
- Change of address
- Plus additional monitored categories
Alert Delivery
- Real-time alerts sent by email
- Monthly email notifications, even if no suspicious activity is detected
ID Theft Consultation
Have questions about protecting your personal information or responding to suspicious activity? ID TheftSmart gives you access to knowledgeable support, including:
- Best practices for safeguarding personal information
- Help with questions about identity theft, data breaches, and security concerns
- Assistance reviewing credit reports and scores
- Guidance on placing fraud alerts and credit freezes
Identity Restoration Support
If your identity is compromised, ID TheftSmart provides access to Kroll’s licensed private investigators to help you through the recovery process.
Restoration support may include:
- A licensed private investigator assigned to your case
- Help confirming identity fraud and identifying the scope of the issue
- A recommended action plan after your information has been compromised
- Assistance in obtaining a police report
- Support working with credit reporting agencies
- Ongoing assistance until identity theft issues have been verifiably resolved
- Placement of a 7-year fraud victim statement with credit reporting agencies, when applicable
This hands-on support helps reduce your burden and provides experienced assistance throughout the restoration process.
The Kroll Difference
What sets ID TheftSmart apart is the level of support behind it.
Kroll has been helping uncover and resolve identity theft issues since 1999. Their experts are licensed private investigators, giving them access to specialized databases not available to the general public. That means you have more than alerts—you have experienced professionals who can investigate, advocate, and help guide you toward resolution.
Kroll Industry Recognitions:
Cyber Security Consulting Vanguard Leader
Best Cyber Security Provider
Best Global Risk & Investigations Consultant
Leader in Customer Data Breach Notification & Response Services
Recommended Vendor for Security Incident Response